Thank you for purchasing our virtual goods. To ensure your satisfaction, we have established the following refund policy:
Refund requests must be submitted within 14 days of purchase. Refunds are only applicable for unused or undownloaded virtual goods.
Used or downloaded virtual goods. Goods marked as non-refundable at the time of purchase.
Please submit your refund request through our customer service email (hi@nanoimageai.org) with your purchase proof and order number. We will process your refund within 7 working days.
Refunds will be returned to the original payment method.
Processing time may vary depending on the payment platform.
We reserve the right to refuse refund requests in special circumstances. This policy is subject to change without notice, please check back regularly.
If you have any questions, please contact our customer service team.
This policy is subject to change without notice, please check back regularly.